Advice Line Advisor
About reunite International Child Abduction Centre
reunite International Child Abduction Centre is the leading UK charity specialising in international parental child abduction and the movement of children across international borders. For over 35 years we have been providing advice, information and support to parents, family members, guardians, and professionals who are involved in cases of international parental child abduction, prevention of abduction, relocation and contact across international borders. Our telephone advice line is open 24/7 and manages in excess of 1,500 new cases and 20,000 calls every year.
We are recruiting for the below posts through funding provided by the Ministry of Justice and the Foreign, Commonwealth and Development Office. We will provide a comprehensive induction and training for successful candidates.
Job title: Advice Line Advisor
Hours: 35 hours a week (usually 9.30am–5.30pm Monday-Friday)
Possibility of part-time working
Reporting to: Chief Executive Officer
Location: Office based (Leicester)
Salary: £21,750
We are looking for an individual who can interact well with people in stressful situations and who can provide focus, maintain attention to detail and provide a calm, practical, reassuring and professional presence. As an Advisor you will manage telephone calls predominantly from parents/carers, and also from third party agencies and professionals, where a parental child abduction or retention event is either feared imminently, is in process or has happened. You will provide advice, support and information to those who call the Advice Line. Opportunities to build on the role towards a managerial position exist for the right candidate.
You can apply for this post by:
- Downloading the application form and emailing it to us at reunite@dircon.co.uk
- Downloading the application form and posting it to us at reunite International Child Abduction Centre. PO Box 7124, Leicester, LE1 7XX
- Phone us on 0116 2555 345 to request an application form and return it to us by email or post
- Please note we do not accept CVs
- Closing date and time for this post is 5:00pm on Thursday 29th February 2024
- Interview dates for this post will be after the closing date
