Advice Line Complaint Procedure

reunite is fully committed to providing a high quality telephone advice line service to all those who are in contact with us. If you wish to raise a concern about the service provided, or you are dissatisfied with the service provided, we offer a clear procedure that you can follow.

Please find a copy of the complaints procedure here.

Mediation Complaint Procedure

reunite is fully committed to providing a high quality mediation service which we are sure you will find productive and worthwhile.  If in the unlikely event you wish to raise a concern about the service provided, or you are dissatisfied with the service provided, we offer a clear procedure that you can follow.  Whilst we would hope that you are completely satisfied with the level of service provided, any concern raised provides us with an opportunity to put things right and review our procedures.

Please find a copy of the complaints procedure here.

General Complaint Procedure

reunite is fully committed to providing a high quality service to all those who are in contact with us.  If you wish to raise a concern about the service provided, or you are dissatisfied with the service provided, we offer a clear procedure that you can follow.

Please find a copy of the complaints procedure here.